IT Support Onondaga County

Right now there is a huge hole in our county of qualified and reliable IT Professionals. Many tech companies are going around preforming Break/Fix operations. While this was the way to go years ago, now is the age of Proactive Computer Management. This is the job of an MSP (Managed Service Provider). The good news is we are out there performing just that, Proactive Management for your IT infrastructure.

The big differences between Break/Fix and Proactive Management are:

  • Break/fix you have an hourly rate that can be unpredictable month to month. While the MSP is a fixed recurring amount so you don’t have to guess.
  • An MSP monitors your system, 24/7/365 to help stop problems from occurring. With break/fix you have to call when you have a problem and it is whenever they can get around to helping you.
  • Break/Fix - the company sends first available technician to work on your problem, while an MSP has a dedicated team for you.
  • MSP approach keeps your business worry free, while a break/fix needs something to break to make a profit.

Think about the relationship between you and your current IT provider. They need something to break to keep them in business. Those times that your network or computer goes down is when they profit from you.

Managed Services from WWDoT Computers allows you to know there is someone in your corner making sure that your infrastructure is operating at peak performance.

Instead of an hourly IT rate, you are getting a predictable monthly rate to ensure your systems are running at peak performance. The reward for the MSP comes every month, so if something goes wrong, you don’t end up paying a dollar more for us to fix the problem. So it costs the MSP more money to come out and fix an issue, it is in the best interest of the MSP to make sure your systems run at top-notch performance.

The result of Managed Services with WWDoT Computers?

More value for the money. You get to use your technology that you have already paid for while reducing the cost of your IT support. The fewer problems you have with your IT, the less business interruptions. If you rely on technology, and most of us now have to, then you need WWDoT Computers managing your IT.

Fixed pricing means cost predictability. No more worrying about how you are going to afford help if your tech breaks.

We provide you with:

  • Remote desktop support
  • Patch management (both Windows and 3rd-party)
  • System and network security monitoring with top-notch AI driven antivirus programs
  • Reliable backups to a remote location
  • Knowing someone is on your side in the event of a problem
  • Free up your in house IT team to work on more important matters
  • Peace of mind (less downtime and increased reliability)

Finding an IT Technician is easy, finding a qualified team to support you, that is when you need to call on WWDoT Computers. Call or click today for a personal network evaluation. See what Proactive IT is all about.

Set up your free phone consultation today!

WWDoT Computers

Established in 1999, WWDoT Computers has helped countless individuals with their computer needs. From new computer builds and tech support, to network design and management, WWDoT Computers helps you Take the Stress out of Your Tech™


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